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Find Us

Address: Calle de Moratín 29,28014 Madrid Centro,Spain

Contact Us

Phone: +34 666 1360 31

FAQ
Where is Bizi?

We are located at Calle de Moratín 29, in the heart of Madrid. If you’re coming by metro, we recommend taking Line 1 to either Antón Martín or Sol station, both of which are within walking distance. We are just 600 meters away from the city center

Bizi is open every day of the year, including Sundays and holidays from 9:00 am to 9:00 pm, in any season.

Just keep cycling! You pay your rent on return, so you can keep the bike until you are done with it, unless you have decided to extend for longer than a week. By the way: longterm renters get a better rate..

Yes we do. Groups off 10 persons get a 10% reduction when they pay all together. For longer periods than 48 hours we offer special rates.
Contact bizitour to know more

Riders under 18 are required by law to wear a helmet. One is provided with your rental.

Madrid is gradually becoming more bike-friendly, but there’s still room for improvement. While there are some bike lanes and shared lanes with vehicles, the city’s small hills may pose a challenge to inexperienced cyclists. However, there are some areas, such as Retiro Park, Juan Carlos I Park, Casa de Campo, and Madrid Rio, that are well-suited for cycling and free from car traffic, making them great options for a family bike ride.

Bikes like to sleep indoors, just like people. If you’re staying in a hotel, check with the bellhop, concierge, or reception to find out if you can take your bike to your room or if they want to keep it in their luggage room. Keeping the bike indoors overnight is the best way to avoid potential damage or theft, you can also left the bike in our store.

“We have 20”, 24”, 26”, and 28” bikes for children and adults. We also have seats available for children under 3 years old.”

We have liability insurance, which covers any damages caused by or originating from Bizi equipment. However, it does not cover personal injuries or theft.

Yes, but please call ahead of time to verify our availablility! We can deliver or pick up anywhere within Madrid for an additional fee depending of the distance .

If you encounter a flat tire or a broken bike during your bike tour with us, don’t worry – we won’t charge you for normal wear and tear. Our team is equipped to promptly manage and replace the equipment as needed to ensure that your tour runs smoothly.

Please note that the customer assumes responsibility for any rented equipment, including bicycles, and is required to pay for any stolen or damaged items. While we include a high-security lock with each rental to help prevent theft, we also recommend taking additional precautions to ensure the safety of your equipment.